The grey region of this chart shows the growth of untraced infection, due to lack of information on potential sources. With added staff and reorganization, the gap is stabilized, Dr. Bonnie Henry says. (B.C. Centre for Disease Control)

The grey region of this chart shows the growth of untraced infection, due to lack of information on potential sources. With added staff and reorganization, the gap is stabilized, Dr. Bonnie Henry says. (B.C. Centre for Disease Control)

B.C. adjusts COVID-19 tracing to keep up with surging cases

People now notified of test results by text message

The growing number of COVID-19 positive tests without the likely source identified is a key sign of rapid community spread that is outpacing the growth and reach of B.C.’s contact tracing teams.

Contact tracers have been hired, transferred and trained as quickly as possible to keep up with the current surge of novel coronavirus infections, particularly in the Fraser Health region where about 70 per cent of the new cases are being identified. Public health officials have also pleaded with people to cooperate when they are contacted about their movements in likely exposure situations.

The number of “unknown” sources has been running at about 20 to 25 per cent in Fraser Health, provincial health officer Dr. Bonnie Henry said, and reorganizing the reporting system has helped as the case numbers have taken off in November. Specialized teams have been assigned for workplaces, schools and health care facilities, where people are exposed in the community and then go to work or school. And test results are now being transmitted by automated text message.

“I wouldn’t say we’re losing but we’re on the edge for sure,” Henry said at a briefing for reporters in Victoria Nov. 25. “Contact tracing is something where we need to spend time with people. We’ve automated some things including the automated response so people are now getting their test results, whether positive or negative, by text with information about what to do and how to start the process of determining who they had contact with so when they are contacted, that can speed it up and there’s an online form we’re putting in place for that as well.”

RELATED: B.C. sees deadliest day Wednesday, 13 deaths, 738 cases

RELATED: B.C. plans for COVID-19 vaccine rollout in early 2021

Health Minister Adrian Dix said the original goal of adding 500 contact tracers has been revised to 1,200, and retired health care staff are stepping up to help keep up with demand. The return of the province-wide essential-only travel advisory is showing up, as people limit their movements and social contacts in a bid to get infections down before the Christmas season.

“COVID-19 everywhere in the world, the second wave is incredibly tough, and regardless of the question of resources and on top of it, we need everyone to be all-in,” Dix said. “In the last week in terms of activity in the province we’ve seen a decline in ferry traffic and other things that show how committed people are.”


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC politicsCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic in Toronto on Thursday, January 7, 2021. THE CANADIAN PRESS/Nathan Denette
253 new COVID-19 cases, 4 more deaths in Interior Health over the weekend

More than 1,000 cases in the region remain active

Interior Health update. File photo.
86 new COVID-19 cases, two more deaths in Interior Health

The new deaths are from Heritage Square, a long-term care facility in Vernon

A power outage Thursday night left nearly 3,000 homes in Clinton and the 70 Mile areas in the dark. (Katie McCullough photo).
Updated: Clinton, 70 Mile left in the dark after vehicle crashes into transmission pole

BC Hydro still working to restore power to 330 homes in 70 Mile House

A woman wearing a protective face mask to curb the spread of COVID-19 walks past a mural in Victoria, B.C., on Monday, Dec. 7, 2020. THE CANADIAN PRESS/Marissa Tiel
115 new COVID-19 cases, no new deaths in Interior Health

There are now a total of 4,970 cases in the region

Provincial health officer Dr. Bonnie Henry prepares a daily update on the coronavirus pandemic, April 21, 2020. (B.C. Government)
B.C. adjusts COVID-19 vaccine rollout for delivery slowdown

Daily cases decline over weekend, 31 more deaths

Sunnybank
COVID-19 related deaths at Oliver, West Kelowna and Vernon senior care homes

Sunnybank, Heritage Retirement Residence and Noric House recorded deaths over the weekend

A female prisoner sent Langford police officers a thank-you card after she spent days in their custody. (Twitter/West Shore RCMP)
Woman gives Victoria-area jail 4.5-star review in handwritten card to police after arrest

‘We don’t often get thank you cards from people who stay with us, but this was sure nice to see’: RCMP

An elk got his antlers caught up in a zip line in Youbou over the weekend. (Conservation Officer Service Photo)
Elk rescued from zip line in Youbou on Vancouver Island

Officials urge people to manage items on their property that can hurt animals

A Trail man has a lucky tin for a keepsake after it saved him from a stabbing last week. File photo
Small tin in Kootenay man’s jacket pocket saved him from stabbing: RCMP

The man was uninjured thanks to a tin in his jacket

Tla-o-qui-aht First Nation Chantel Moore, 26, was fatally shot by a police officer during a wellness check in the early morning of June 4, 2020, in Edmundston, N.B. (Facebook)
Frustrated family denied access to B.C. Indigenous woman’s police shooting report

Independent investigation into B.C. woman’s fatal shooting in New Brunswick filed to Crown

Delta Police Constable Jason Martens and Dezi, a nine-year-old German Shepherd that recently retired after 10 years with Delta Police. (Photo submitted)
Dezi, a Delta police dog, retires on a high note after decade of service

Nine-year-old German Shepherd now fights over toys instead of chasing down bad guys

Nurses collect samples from a patient in a COVID suspect room in the COVID-19 intensive care unit at St. Paul’s hospital in downtown Vancouver, Tuesday, April 21, 2020. (THE CANADIAN PRESS/Jonathan Hayward)
5 British Columbians under 20 years old battled COVID-19 in ICU in recent weeks

Overall hospitalizations have fallen but young people battling the virus in hospital has increased

Canada released proposed regulations Jan. 2 for the fisheries minister to maintain Canada’s major fish stocks at sustainable levels and recover those at risk. (File photo)
New laws would cement DFO accountability to depleted fish stocks

Three B.C. salmon stocks first in line for priority attention under proposed regulations

Most Read